How does a mass claim procedure work?

From registration to verdict — the legal process explained step by step in plain language.

What is a mass claim in a legal sense?

A mass claim (also class action) is a legal procedure in which a large number of victims act jointly against one or more opposing parties. In the Netherlands, this is often organized via a foundation established specifically for this purpose. The foundation represents the interests of all participants and acts as the claimant in court. The legal basis for this includes the WAMCA — the Class Action Financial Settlement Act — which makes it possible to conduct a damage compensation procedure on behalf of a large group of victims.

The steps

  1. Bundling: Victims register with the foundation. Each individual file is built up with relevant documents and data.

  2. Investigation: The foundation gathers evidence, commissions forensic investigation, and builds the legal substantiation of the claim.

  3. Summons: The opposing party is officially summoned. The foundation acts as the claimant on behalf of all participants.

  4. Procedure: The case is handled by the judge. This may involve multiple hearings and written rounds.

  5. Verdict: The judge issues a ruling. In the event of a favorable verdict, it is determined that the opposing party must pay compensation.

  6. Payout: The compensation is distributed among the participants, proportional to their individual damages.

Turnaround time and costs

A mass claim in complex fraud cases can take several years. The turnaround time depends on the complexity, the number of parties, and possible appeals. The costs are shared among all participants, which makes the cost per person significantly lower than litigating individually.

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